Overview
Plain English Summary
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights to control your personal data. By using Heritage Web, you agree to the practices described in this policy.
Full Legal Text
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Plain English Summary
This section defines key terms used throughout this policy. "Company" means Heritage Web LLC. "Personal Data" means information that identifies you. "Service" means our website and platform. Important: We are the Data Controller under GDPR and a Business under CCPA/CPRA.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Key Definitions
For the purposes of this Privacy Policy:
| Term | Definition |
|---|---|
| Company | Heritage Web LLC, 5900 Balcones Drive, STE 4000, Austin, TX 78731. Under GDPR, we are the Data Controller. |
| Personal Data | Any information that relates to an identified or identifiable individual (name, email, phone, address, IP address, etc.). |
| Service | The Heritage Web website accessible from https://heritageweb.com/ |
| You/User | The individual or entity accessing or using the Service. Under GDPR, you are the Data Subject. |
| Cookies | Small files placed on your device containing browsing history details. See our Cookie Policy for details. |
| Usage Data | Data collected automatically (IP address, browser type, pages visited, time spent, device information). |
| GDPR | EU General Data Protection Regulation - privacy law for European users. |
| CCPA/CPRA | California Consumer Privacy Act and California Privacy Rights Act - privacy law for California residents. |
What Information We Collect
Plain English Summary
We collect information you provide directly (name, email, phone, address), information collected automatically (how you use our site), and information from third-party services if you sign in through Google, Facebook, or other social media.
Information You Provide
| Type of Data | Examples | When Collected |
|---|---|---|
| Email address | [email protected] | Account registration, contact forms |
| Name | First and last name | Account registration, profile creation |
| Phone number | Contact number | Profile listings, account verification |
| Address | Street, City, State, ZIP | Professional listings, business locations |
Information Collected Automatically
Usage Data is collected automatically when using the Service. This includes:
- Device information: IP address, browser type and version, device type and ID
- Usage patterns: Pages visited, time and date of visits, time spent on pages
- Mobile data: Mobile device ID, operating system, mobile browser type
- Diagnostic data: Unique device identifiers and other diagnostic information
Information from Third-Party Services
If you register or log in through third-party services, we may collect:
| Service | Information We May Collect |
|---|---|
| Name, email, profile picture, contact list | |
| Name, email, activities, friend list | |
| Username, profile information, email | |
| Handle, name, email, followers | |
| Professional profile, connections, email |
Cookies and Tracking Technologies
Plain English Summary
We use cookies and similar technologies to track activity on our platform, store preferences, and improve our services. For complete details about the types of cookies we use and how to control them, please see our Cookie Policy.
For Complete Cookie Information
For detailed information about cookies, including how to manage your cookie preferences, please visit our Cookie Policy page.
Cookie Summary
| Cookie Type | Purpose |
|---|---|
| Necessary/Essential | Required for site functionality, authentication, fraud prevention |
| Functionality | Remember your preferences and settings |
| Performance/Analytics | Track site usage and performance (third-party) |
| Advertising/Targeting | Show relevant ads based on your interests (third-party) |
| Social Media | Enable social sharing and track usage (third-party) |
How We Use Your Information
Plain English Summary
We use your information to provide and improve our services, manage your account, communicate with you, show you relevant content and ads, and fulfill legal obligations. We only use your data for legitimate business purposes.
Full Legal Text
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: Including monitoring usage and ensuring service quality
To manage Your Account: Registration, authentication, and access to service features
For performance of a contract: Fulfill purchases, services, or agreements with you
To contact You: Email, phone, SMS, or push notifications about updates, security, and services
To provide news and offers: Marketing communications about similar goods and services (opt-out available)
To manage Your requests: Handle and respond to your inquiries and requests
For targeted advertising: Develop and display personalized content and measure effectiveness
For business transfers: In connection with mergers, acquisitions, or asset sales
For other purposes: Data analysis, usage trends, promotional effectiveness, and service improvement
How We Share Your Information
Plain English Summary
We share your information with service providers who help us operate our platform, with business partners for specific services, during business transfers, and when required by law. We may also share information you make public on our platform.
We share your personal information in the following situations:
With Service Providers: To monitor and analyze service use, process payments, show advertisements, and maintain our service
For business transfers: During mergers, sales, financing, or acquisition negotiations
With Affiliates: Our parent company, subsidiaries, and joint venture partners (who must honor this policy)
With business partners: To offer you specific products, services, or promotions
With other users: When you share information in public areas or interact through social media services
With Your consent: For any other purpose with your explicit permission
Third-Party Service Providers
Plain English Summary
We use various third-party services to help operate our platform. These include analytics tools, advertising services, email marketing platforms, and payment processors. Each service has its own privacy policy governing how they handle your data.
Third-Party Services We Use
| Category | Service Provider | Purpose |
|---|---|---|
| Analytics | Matomo | Web analytics to monitor and analyze service usage |
| Advertising | Google AdSense | Display ads on our service |
| Advertising | AdMob by Google | Mobile advertising services |
| Email Marketing | MailerLite | Manage and send marketing emails |
| Email Marketing | Sendgrid | Transactional email delivery |
| Payments | Stripe | Secure payment processing |
| Remarketing | Google Ads | Show ads to users who visited our site |
| Remarketing | Bing Ads | Microsoft advertising remarketing |
| Remarketing | Facebook Ads | Facebook advertising and remarketing |
| Remarketing | Twitter Ads | Twitter advertising and remarketing |
| Security | Google reCAPTCHA | Prevent spam and fraudulent activity |
| Maps/Location | Google Places | Location services and place information |
Note: Each third-party service provider has its own privacy policy. We encourage you to review their policies to understand how they collect, use, and protect your data.
How Long We Keep Your Data
Plain English Summary
We keep your personal data only as long as necessary to provide our services and comply with legal obligations. Usage data is generally kept for shorter periods unless needed for security or legal reasons.
Full Legal Text
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
International Data Transfers
Plain English Summary
Your information may be transferred to and stored on computers located outside your jurisdiction where data protection laws may differ. By using our service, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this policy.
Full Legal Text
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to тАФ and maintained on тАФ computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Security of Your Personal Data
Plain English Summary
We use industry-standard security measures to protect your personal data. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Full Legal Text
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Your Rights to Control Your Data
Plain English Summary
You have the right to access, update, or delete your personal data. You can manage most information directly in your account settings. For additional requests or assistance, contact us. Rights vary based on your location (EU residents have GDPR rights, California residents have CCPA/CPRA rights).
General Data Rights
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
GDPR Privacy Rights (European Users)
Plain English Summary
If you're in the European Union, you have specific rights under GDPR including the right to access your data, correct inaccuracies, object to processing, request deletion, and transfer your data. You can also withdraw consent and complain to a data protection authority.
Legal Basis for Processing Under GDPR
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation
Vital interests: Processing Personal Data is necessary to protect Your vital interests or of another natural person
Public interests: Processing Personal Data is related to a task carried out in the public interest
Legitimate interests: Processing Personal Data is necessary for the purposes of legitimate interests pursued by the Company
Your GDPR Rights
| Right | What This Means |
|---|---|
| Access Your Data | Request access to your personal data and receive a copy of the information we hold |
| Correct Your Data | Request correction of incomplete or inaccurate information |
| Object to Processing | Object to processing based on legitimate interests or for direct marketing |
| Request Erasure | Ask us to delete personal data when there's no good reason to keep it |
| Data Portability | Receive your data in a structured, machine-readable format |
| Withdraw Consent | Withdraw consent for data processing at any time |
Exercising Your GDPR Rights
You may exercise Your rights by contacting Us. We may ask You to verify Your identity before responding to requests. We will respond as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority.
CCPA/CPRA Privacy Rights (California Residents)
Plain English Summary
California residents have specific rights under CCPA/CPRA including the right to know what personal information we collect, the right to opt-out of "sales," the right to correct information, the right to delete data, and the right not to be discriminated against for exercising these rights.
Categories of Personal Information We Collect
Under CCPA/CPRA, we must disclose the categories of personal information we collect. The following table lists these categories:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email, postal address, IP address, account name | Yes |
| CA Customer Records | Name, address, phone, financial information | Yes |
| Protected Classifications | Age, race, gender, religion, sexual orientation | No |
| Commercial Information | Purchase history, products/services considered | Yes |
| Biometric Information | Fingerprints, voiceprints, physical characteristics | No |
| Internet Activity | Browsing history, interaction with service | Yes |
| Geolocation Data | Physical location | No |
| Sensory Data | Audio, visual, thermal information | No |
| Employment Information | Job history, performance evaluations | No |
| Education Records | Grades, transcripts, student records | No |
| Inferences | Preferences, behavior, attitudes | No |
| Sensitive Personal Info | Account login, password, geolocation | Yes |
Your CCPA/CPRA Rights
| Right | What This Means |
|---|---|
| Right to Notice | Be notified which categories of data are collected and why |
| Right to Know/Access | Request details about data collection, use, sale, and sharing |
| Right to Opt-Out | Direct us not to sell your personal information |
| Right to Correct | Correct inaccurate personal information |
| Right to Limit Use | Limit use and disclosure of sensitive personal information |
| Right to Delete | Request deletion of your personal data (with exceptions) |
| Right to Non-Discrimination | Not be discriminated against for exercising your rights |
Full Legal Text
Important Note About "Sales": We do not sell personal information as the term "sell" is commonly understood. We do allow Service Providers to use your personal information for business purposes like advertising, marketing, and analytics. Under CCPA/CPRA law, this may be considered a "sale." You have the right to opt-out of these activities.
How to Exercise Your CCPA/CPRA Rights
To exercise your rights under CCPA/CPRA:
- Email us at: [email protected]
- Visit our website: https://heritageweb.com/privacy-and-security/
- Use the "Do Not Sell My Personal Information" button on our website (if applicable)
We will verify your identity and respond within 45 days. Only you, or someone you authorize, may make a verifiable request related to your personal information.
Children's Privacy
Plain English Summary
Our service is not intended for anyone under age 13. We do not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us immediately so we can delete it.
Full Legal Text
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Plain English Summary
Our website may link to external sites we don't control. We're not responsible for the content or privacy practices of third-party websites. We recommend reviewing the privacy policy of every site you visit.
Full Legal Text
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to This Privacy Policy
Plain English Summary
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will also send you an email notification.
Full Legal Text
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By visiting this page on our website: https://heritageweb.com/privacy
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